Contact DropTik
Found a TikTok link that won't download, spotted a bug on your phone, or have a copyright question? Email us and a real person will read it:
What to include in your message
- The TikTok link you were trying to download (copy it exactly).
- Your device and browser, for example iPhone with Safari or Android with Chrome.
- What happened: the error message you saw, or what you expected and didn't get.
That's usually all we need to reproduce the problem.
Copyright and takedown requests
If you own content and want to report links being downloaded through DropTik, please follow the steps on our DMCA page so we have everything we need to act quickly.
Before you email
Many common questions, like where downloaded files go on iPhone or why a video has no sound, are answered in the FAQ on each tool page. It's worth a quick look; you might get your answer faster.
Response time
We reply to most emails within a few working days. Copyright requests are handled first.